TECHNICAL INQUIRIES

We usually respond within 24-48 hours to any inquiries.

We'd be happy to look into the issue for you. Contact a customer service representative, specifying the name of the book and the device you're trying to access it on so we can check out the problem and resolve it.

It may be your internet connection. See if you're having any connectivity or speed problems. You can also reach out to customer support and we'll investigate whether something is buggy with our content and fix it.

Go ahead and read any book or listen to music or audiobooks using any Android device, any iOS device, any computer system or any electronic reading device that's web browser enabled.

The latest versions of Safari, Google Chrome, Firefox, Opera, Internet Explorer 8 or greater, are all supported on the following operating systems, Windows Phone, Windows, Mac OS, iOS, Android, or Linux.

BILLING AND MEMBERSHIP

To cancel, complete our Online Cancellation Form or speak to customer service by calling 1-844-635-1636. You are free to cancel at any point in your membership, no questions asked. Enjoy access to our library for the rest of the term you already paid for.

Every 24 hours we add new titles for you to enjoy.

We love getting requests from our members! Go ahead and send all of yours to requests@otherfun.com. Remember to check back every 24 hours since new content is always being added.

If you experienced technical difficulties, been the victim of fraud, or an accidental billing mistake occurred, you qualify for a refund. If you didn't get the experience you expected, you might be refund eligible.For additional assistance or to request a refund, call a live representative by calling toll-free 1-844-635-1636. Please refer to our Terms of Service for a more detailed overview of our refund policy.

Please contact Customer Service to investigate the billing error.

You can enjoy all of our content on as many devices as you like as long as you're connected to the internet.